Kinective’s eSignature platform, eSign Cloud, is used to power millions of “end-to-end” electronic transactions every month. Interfacing with virtually every business system used by financial institutions today, Kinective provides an easy-to-use eSignature experience for customers, while significantly transforming internal business processes and the way transactions flow across the institution. In addition, institutions can utilize eSignPlus to get the same front-end eSignature capabilities as eSign, plus a business rules-based workflow engine. The eSign Cloud service is fully managed by Kinective and runs on the Microsoft Azure platform as Software as a Service (SaaS). Microsoft Entra ID (Microsoft Azure Active Directory) is a prerequisite for eSign Cloud and must be purchased separately.

1. Refer to the In-Person Signature Device Order Form to purchase the latest supported Topaz and Wacom hardware: https://www.immonline.com/resource-center/in-person-signature-device-order-form/.
2. For Topaz devices, refer to the Topaz SigPlusExtLite User Installation Guide: https://www.topazsystems.com/software/SigPlusExtLite_UserInstall.pdf. For silent installations, refer to https://www.topazsystems.com/silentinstallerform.html.
3. Refer to the Adobe Acrobat Sign system requirements for details about remote signer requirements: https://helpx.adobe.com/sign/system-requirements.html.
4. iPads must be configured and fully functional on the institution’s network before use. eSign is supported with the mobile browser experience using iPad only.
5. Recommended for the best consumer experience. Not supported on thin client configurations.
6. Fiserv Verifast module and Verifast tablet are required.
7. To use a camera with Google Chrome, Microsoft Edge, or Mozilla Firefox web browsers, HTTPS is required.
8. Other cameras may work. Financial institutions are responsible for testing.
9. Consult your Kinective representative to determine if there are any additional requirements for your integration.
10. Photos are not supported with Internet Explorer mode in Microsoft Edge.

Server

• Windows Server 2016, 2019, or 2022 (64-Bit) host configured for Terminal Services

Client

• Thick client via RDP or any WYSE device running Windows Embedded OS Terminals

If using the Standalone Ad Hoc Downloader, a dedicated server is required with SQL Server installed. As of eSign 23.1, the Standalone Ad Hoc Downloader is no longer required for web forms.

• 4 CPU, 8GB RAM