ProcessMaker Partners with IMM to Increase Digital Banking Efficiency

IMM, the only eSignature provider that specializes in eSignature and digital transaction solutions exclusively for financial institutions, and ProcessMaker, a leading Business Process Automation (BPA) company and workflow software solution provider based in Durham, N.C., today announced a strategic partnership to increase digital banking efficiency. IMM’s flagship eSignature platform, IMM eSign, has been integrated with ProcessMaker’s Account Opening platform to create a more seamless application and approval experience for both consumers and financial institutions.

ProcessMaker makes it easy for business analysts to collaborate with IT to automate complex business processes connecting people and existing company systems. ProcessMaker creates efficiencies by automating critical but tedious business processes for customers. Its Digital Account Opening platform orchestrates the complex workflows of the account opening process in a seamless and frictionless delivery.  Its Treasury Services Onboarding, Account Maintenance and various compliance capabilities continue to drive value for financial institutions throughout the lifecycle of the customer relationship.

Partnering with IMM creates an end-to-end experience that enables customers to open accounts from any approved device within minutes for a more efficient, streamlined banking transaction. With IMM eSign, consumer and commercial banking customers applying for a new account are no longer rerouted to a different website to sign the final compliance documents.

“Together with ProcessMaker, we can provide banks and credit unions with a digital banking solution that is easily accessible to account holders and employees, further driving more profitable interactions and delivering excellent customer experiences,” said Michael Ball, IMM’s Senior Vice President, Markets and Strategy. “This integration demonstrates our commitment to ensuring our customers have access to the technology and expertise required to succeed in today’s digitally engaged society. Having this modern approach to customer service creates a unique advantage for institutions in an increasingly competitive marketplace.”

Both fintech companies share an agnostic approach to business that separates them from their competitors by prioritizing the customer’s wants and needs above their own. In staying up to date with technology enhancements, when it comes to custom core integrations, they work to produce the most efficient experience for their customers. This partnership gives financial institutions a head start in the race to digitalization by simplifying the traditionally complex compliance process and automating back-office operations, providing a more dynamic customer experience.

Chuck Nwokocha, Director of US Banking Sales and Product Marketing, ProcessMaker, said, “At ProcessMaker, we look not only at where technology is now, but also at the roadmap for where these solutions will be in the future. In a constantly evolving digital climate, we want partners who share the same ethos as we do: constant iteration and constant innovation. Those areas aligned well with IMM. We look forward to working with the IMM team.”